Privacy Policy

Your privacy is important to us. This policy explains how WappBlaster collects, uses, and protects your information.

Last Updated: January 19, 2025

1. Information We Collect

Personal Information

  • Name, email address, phone number, and company details
  • Contact information from your address book (with your consent)
  • Communication preferences and settings
  • Account credentials and profile information

Business Data

  • Call logs, recordings, and communication metadata
  • WhatsApp messages and automation data
  • Customer relationship management data
  • Business performance metrics and analytics

Technical Information

  • Device information, IP addresses, and browser data
  • Usage patterns and feature utilization
  • Error logs and performance metrics
  • Location data for attendance and field tracking features

2. How We Use Your Information

  • Service Delivery: Provide business automation, WhatsApp integration, and call management services
  • Customer Support: Respond to inquiries, provide technical assistance, and resolve issues
  • Product Improvement: Analyze usage patterns to enhance features and performance
  • Communication: Send service updates, security alerts, and promotional content (with consent)
  • Legal Compliance: Meet regulatory requirements and protect our rights
  • Analytics: Generate insights to improve user experience and business operations

3. Information Sharing and Disclosure

We DO NOT sell your personal data

WappBlaster is committed to protecting your privacy. We never sell, rent, or trade your personal information to third parties.

We may share information with:

  • Service Providers: Cloud hosting, payment processing, and technical support partners
  • WhatsApp/Meta: For official WhatsApp API integration and message delivery
  • Legal Authorities: When required by law or to protect our rights and users
  • Business Transfers: In case of merger, acquisition, or asset sale (with notice)

4. Data Security

Encryption

All data is encrypted in transit and at rest using industry-standard protocols

Access Controls

Strict role-based access with multi-factor authentication

Regular Audits

Continuous security monitoring and compliance assessments

Data Backup

Secure, redundant backups with disaster recovery protocols

5. Legal Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Bikaner, Rajasthan, India.

6. Contact Information

For privacy-related questions or to exercise your rights, contact us:

Email: [email protected]

Phone: 7375092569

Address: Wappblaster, 11/346 Mukta Prasad Colony, Bikaner Raj. IN