Bookings

Bookings taken in the chat, reminders sent without being asked

No-shows are usually a reminder problem, not a customer problem. Take the booking where the customer already is and remind them on the same thread.

See it on a call See pricing

Included in the platform licence. Not a paid add-on.

How does WhatsApp appointment booking work?

WhatsApp appointment booking lets customers see availability and book a slot inside a WhatsApp conversation. WappBlaster provides calendar events with editable fields, availability slots assigned to each event, booking through either a chatbot flow or a mini-app form, WhatsApp alerts and reminder webhooks, and an approval step where an admin accepts or rejects a booking over WhatsApp.

Trusted by 3,500+ businesses

  • 4.8 / 5
  • G2
  • Capterra
  • SoftwareSuggest
  • Techjockey
  • Meta Tech Provider
  • D-U-N-S Registered
  • Aayu ENT Clinic
  • Raj
  • Queens
  • Ganesh
  • Om
  • Chanakya

Some of the businesses using WappBlaster products every day

Capabilities

What you get

Everything here is documented and shipping today, not on a roadmap.

Calendar events with custom fields

Define what each booking type collects and how the fields are labelled.

Availability slots

Create slots and assign them to an event, so customers can only pick times you actually have.

Booking chatbot

A conversational flow that walks through service, date and time.

Booking mini app

A native in-chat form for when the booking needs more than a few fields.

Reminders and alerts

WhatsApp alerts on booking, plus reminder webhooks before the appointment.

Admin approval over WhatsApp

Accept or reject a requested booking from your own WhatsApp, without opening a dashboard.

How it works

Setting it up

  1. 1

    Create the event type

    Consultation, service visit, demo, each with its own fields.

  2. 2

    Add availability

    Define the slots and attach them to the event.

  3. 3

    Connect the WhatsApp channel

    Link the number so bookings and alerts flow through it.

  4. 4

    Turn on reminders

    The single highest-return setting for reducing no-shows.

Where it earns its keep

Common uses

  • Clinics and dentists

    Patients book and get reminded on the channel they read.

  • Salons and spas

    Slot booking without a phone call.

  • Service and repair visits

    Technician slots with an approval step.

  • Sales demos

    Prospects book directly from a campaign message.

  • Coaching and tuition

    Recurring class slots with reminders.

  • Test drives and site visits

    High-intent bookings captured while interest is live.

Ships in these products

Frequently asked questions

Straight answers about WhatsApp appointment booking.

Can customers book an appointment without leaving WhatsApp?

Yes. Booking runs either as a chatbot conversation or as a mini-app form inside the chat, so no website or app is involved.

Link to this answer
Do I have to accept every booking automatically?

No. There is an approval step where an admin can approve or reject a requested booking directly over WhatsApp.

Link to this answer
How do reminders work?

WhatsApp alerts are sent on booking, and reminder webhooks fire ahead of the appointment so you can send a nudge at whatever lead time suits your business.

Link to this answer
Can it sync with Google Calendar?

The booking calendar is managed in the platform. To mirror bookings into Google Calendar, use the automations builder or a connector such as Zapier, Make, Pabbly Connect or n8n.

Link to this answer

Still not answered?

Ask a real person. We reply on WhatsApp, usually within the hour.

Ask on WhatsApp

Engagement and retention

Related features

Same licence, same login. These work together out of the box.

See Appointment booking on your own account

A short call on your real list and your real templates. No card, no sandbox.

Get a free demo All features
  • Set up with you on a call, not a help article
  • Official Meta WhatsApp Business Platform
  • Flat annual fee, Meta charges passed through at cost