Lead sources

Every lead lands in WhatsApp before it goes cold

Speed to first response decides most enquiries. Connect the places your leads arrive and the first WhatsApp message goes out while the buyer is still looking at your listing.

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Included in the platform licence. Not a paid add-on.

How does WhatsApp lead capture work?

Lead source integrations pull enquiries from external platforms into the CRM automatically and can trigger an immediate WhatsApp reply. WappBlaster connects IndiaMART, TradeIndia, Facebook Lead Ads, Google Forms, Typeform, Contact Form 7, Zoho CRM, call history, contact books, business card capture and generic webhooks, creating the contact and starting the workflow without anyone re-typing details.

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Capabilities

What you get

Everything here is documented and shipping today, not on a roadmap.

Marketplace leads

IndiaMART and TradeIndia enquiries create a contact and can trigger a WhatsApp reply within seconds of the buyer enquiring.

Facebook Lead Ads

Lead form submissions flow straight in, so paid leads get answered while the ad is still in mind.

Form integrations

Google Forms, Typeform and Contact Form 7 submissions become contacts and conversations.

Zoho CRM

Sync with an existing CRM rather than replacing it.

Offline capture

Call history connect, contact book import and business card lead capture bring offline leads into the same pipeline.

Webhook lead source

Anything that can post JSON can create a lead, which covers custom sites and internal systems.

How it works

Setting it up

  1. 1

    Connect the sources you actually use

    Usually one marketplace, one ad platform and one form.

  2. 2

    Map fields to super fields

    So the enquiry text and product interest land somewhere segmentable.

  3. 3

    Write the instant reply

    An approved template that acknowledges and asks one qualifying question.

  4. 4

    Route to a person or a bot

    Bot qualifies, human closes.

Where it earns its keep

Common uses

  • IndiaMART sellers

    First-responder advantage on enquiries that go to several suppliers at once.

  • Paid social advertisers

    Lead Ads answered in seconds rather than at the next CSV export.

  • Website enquiries

    Contact Form 7 and Google Forms into the same inbox.

  • Exhibition and event leads

    Business card capture straight into the pipeline.

  • Inbound call follow-up

    Call history triggers a WhatsApp message after the call.

  • Existing CRM users

    Zoho sync so WhatsApp adds a channel rather than a silo.

Ships in these products

Frequently asked questions

Straight answers about WhatsApp lead capture.

How fast can a lead get a WhatsApp reply?

Within seconds. The lead source creates the contact and an automation sends the first templated message immediately, which matters most on marketplaces where the same enquiry goes to several suppliers.

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Does the IndiaMART integration work both ways?

Leads flow from IndiaMART into the CRM and trigger WhatsApp messaging. It is a lead ingestion integration rather than a two-way sync of your IndiaMART catalogue.

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What if my lead source is not on the list?

Use the webhook lead source. Anything that can post data to a URL can create contacts and start workflows, and Zapier, Make, Pabbly Connect and n8n cover most of the rest.

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Still not answered?

Ask a real person. We reply on WhatsApp, usually within the hour.

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Engagement and retention

Related features

Same licence, same login. These work together out of the box.

See Lead capture and sources on your own account

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  • Set up with you on a call, not a help article
  • Official Meta WhatsApp Business Platform
  • Flat annual fee, Meta charges passed through at cost