Refund Policy
WappBlaster - AI-Powered WhatsApp Business Automation
Last Updated: January 2025
π¨ NO REFUNDS AFTER FREE TRIAL π¨
Since we provide a comprehensive 3-day free trial for all paid services, NO REFUNDS are available after the trial period expires and payment is processed.
Our 3-day free trial gives you complete access to test all features before making any payment commitment.
1. Free Trial Policy
1.1 Comprehensive 3-Day Free Trial
WappBlaster provides a generous 3-day free trial for all paid services to ensure you can thoroughly evaluate our platform before making any financial commitment.
1.2 What's Included in Your Free Trial
- Full Feature Access: Complete access to all features of your chosen product
- Real Testing Environment: Test with actual WhatsApp messages and calls
- Technical Support: Email and WhatsApp support during trial
- Setup Assistance: Help with initial configuration and setup
- Data Analysis: View reports and analytics during trial
- Integration Testing: Test with your existing systems
1.3 Trial Duration by Product
| Product | Trial Duration | Full Access | Support Level |
|---|---|---|---|
| Auto WhatsApp Marketing | 3 Days | β Complete | Full Support |
| Auto Dialer Mobile App | 3 Days | β Complete | Full Support |
| Call Logs & Lead Management | 3 Days | β Complete | Full Support |
| Smart Customer Reminders | 3 Days | β Complete | Full Support |
| Selfie & Location Attendance | 3 Days | β Complete | Full Support |
| Field Team Tracking | 3 Days | β Complete | Full Support |
| Official WhatsApp API | 3 Days | β Complete | Premium Support |
1.4 How to Start Your Free Trial
- Visit our website and select your desired product
- Click "Start Free Trial" or "Get Started"
- Create your account with basic information
- No payment method required to start trial
- Receive instant access to all features
- Get setup instructions via email and WhatsApp
1.5 Trial Cancellation
- Cancel Anytime: Cancel your trial at any time during the 3-day period
- No Charges: No charges applied if cancelled within trial period
- Easy Process: Cancel via account settings or contact support
- Immediate Effect: Cancellation takes effect immediately
- Data Retention: Your data is retained for 30 days after cancellation
2. No Refund Policy
2.1 Strict No Refund Policy
Due to the comprehensive 3-day free trial period provided for all paid services, WappBlaster does not offer refunds after the trial period expires and payment is processed.
2.2 Rationale for No Refund Policy
- Generous Trial Period: 3 days provides ample time to evaluate all features
- Full Access: Trial includes complete access to all functionality
- Real-World Testing: Ability to test with actual business data and processes
- Support During Trial: Full customer support available during evaluation
- No Hidden Limitations: Trial version identical to paid version
- Risk-Free Evaluation: No financial risk during trial period
2.3 What Happens After Trial
- Automatic Conversion: Trial converts to paid subscription if payment method provided
- Payment Processing: First payment processed at end of trial period
- Service Continuation: Uninterrupted service from trial to paid subscription
- No Refund Available: Once payment is processed, no refunds are provided
- Annual Commitment: All subscriptions are annual with no monthly refunds
2.4 Alternative to Refunds
Instead of refunds, we offer:
- Account Credits: Service credits for future use (at our discretion)
- Service Upgrades: Upgrade to higher-tier services
- Extended Support: Additional training and support
- Feature Customization: Custom features for enterprise customers
- Service Extensions: Extended service periods for reported issues
3. Limited Exceptions
3.1 Exceptional Circumstances
Refunds may be considered only in the following exceptional circumstances:
| Exception Type | Conditions | Processing Time |
|---|---|---|
| Duplicate Charges | Technical error causing multiple charges | 5-7 business days |
| Service Unavailability | Service down for 7+ consecutive days | 10-15 business days |
| Billing Errors | Incorrect pricing or billing mistakes | 5-7 business days |
| Fraudulent Transactions | Unauthorized use of payment method | 15-30 business days |
| Legal Compliance | Service becomes illegal in your jurisdiction | 30-45 business days |
3.2 Exception Request Process
- Immediate Reporting: Report issue within 7 days of charge
- Detailed Documentation: Provide all required supporting documents
- Written Request: Submit formal refund request via email
- Investigation Period: Allow 15-30 days for investigation
- Final Decision: Our decision is final and binding
3.3 What Does NOT Qualify for Refunds
- Change of mind after trial period
- Failure to use the service
- Dissatisfaction with results
- Business closure or changes
- Technical difficulties on user's end
- Third-party service issues (WhatsApp, telecom)
- User error or misuse of service
- Violation of terms of service
- Competitive product preferences
- Economic hardship or financial constraints
4. Contact Information
WappBlaster Billing Department
- Email: [email protected]
- Phone: +91 737-5092-569
- WhatsApp: +91 737-5092-569
- Address: 11/346 Mukta Prasad Colony, Bikaner, Raj. IN
Business Hours: Monday to Saturday: 9:00 AM to 6:00 PM IST | Sunday: Emergency support only
Legal Jurisdiction: All refund-related disputes are subject to the exclusive jurisdiction of the Courts in Bikaner, Rajasthan, India.
Remember: Take advantage of our generous 3-day free trial to thoroughly evaluate WappBlaster before making any payment commitment. This is your risk-free opportunity to ensure our services meet your business needs.