Inside the dashboard
Inside the dashboard a Mumbai team logs into
Four groups of modules, all under one login and one price.
1 Compose and schedule
The composer previews a template with its variables, media and buttons before it goes. Sends can be set for a time, or chained as drip steps that wait for a Mumbai customer to tap, answer or go quiet.
2 Contacts and segments
Tags, custom fields and opt-in status for every contact, imported from Excel or Google Sheets. A segment such as 'Gujarati, Ghatkopar, bought last Diwali' takes a few clicks to build.
3 Inbox and chatbot
Each conversation in the inbox belongs to one person, with notes only the team sees. The chatbot builder handles menus and AI replies, and passes the chat to a person when it should.
4 Analytics and connections
Counts per template for delivery, reads, replies, clicks and opt-outs, plus the reason Meta gives whenever a message fails. The REST API, webhooks and store and CRM connectors tie it to the rest of your stack.