Does the chat widget work on WordPress?

Yes, and it is documented specifically for WordPress and WooCommerce, including click-to-action lead-grabber buttons as well as the floating icon.

Do I need the API for a chat widget?

A plain click-to-chat link works with any WhatsApp number. The pre-chat form, lead capture, shared inbox and automation routing need the API account.

Website

Turn website visitors into WhatsApp conversations

A contact form gets a reply in two days if you are lucky. A WhatsApp button gets a conversation in two minutes, and you keep the number.

See it on a call See pricing

Included in the platform licence. Not a paid add-on.

A WhatsApp chat widget is a button or floating icon on your website that opens a WhatsApp conversation with your business. WappBlaster generates the widget for your number, supports WordPress and WooCommerce installation and click-to-action lead-grabber buttons, and can show a pre-chat form that captures details before the chat opens, with that data exportable or pushed to a webhook or the automations builder.

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Capabilities

What you get

Everything here is documented and shipping today, not on a roadmap.

Widget for your number

Generate the chat icon and embed code against the WhatsApp number you want conversations to land on.

WordPress and WooCommerce

Documented installation for WordPress sites and WooCommerce stores, which is where most of these live.

Pre-chat form

Ask for name, phone or a requirement before the chat opens, so the lead is qualified before an agent reads it.

Lead export

View and export everyone who filled the pre-chat form, even those who never sent a message.

Webhook and automation push

Send pre-chat data straight into the automations builder or your own endpoint to start a workflow.

Click-to-action buttons

Inline lead-grabber buttons anywhere on the page, not just a floating icon in the corner.

How it works

Setting it up

1

Create the widget

Pick the number and how the icon should look.
2

Add the pre-chat form

Two or three fields; more than that costs you conversations.
3

Install on the site

Embed code, or the documented WordPress and WooCommerce route.
4

Route the leads

Export them, or push to an automation that sends the first message.

Where it earns its keep

Common uses

Service business enquiries

Faster and higher-converting than a contact form.
Ecommerce pre-sales questions

Size, stock and delivery questions answered before checkout.
Landing page lead capture

Inline buttons next to the offer rather than a corner icon.
Real estate listings

A per-listing button that opens with the property in context.
Clinics and consultants

Appointment enquiries straight into the shared inbox.
B2B quote requests

Pre-chat form captures company and requirement up front.

Ships in these products

Bulk WhatsApp Sender Software

Frequently asked questions

Straight answers about WhatsApp chat widget.

What is a pre-chat form for?

It captures the visitor’s details before the WhatsApp conversation opens. That means you keep the lead even if they never send the message, and the agent starts with context instead of "hi".

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Where do pre-chat leads go?

They can be viewed and exported from the dashboard, and pushed to a webhook URL or into the automations builder to trigger an immediate follow-up.

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Still not answered?

Ask a real person. We reply on WhatsApp, usually within the hour.

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Engagement and retention

Related features

Same licence, same login. These work together out of the box.

See Website chat widget on your own account

A short call on your real list and your real templates. No card, no sandbox.

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Set up with you on a call, not a help article
Official Meta WhatsApp Business Platform
Flat annual fee, Meta charges passed through at cost