WhatsApp lead capture is the process of collecting new enquiries from your sales channels and starting the conversation with each lead on WhatsApp. Speed to first response decides most enquiries. Connect the places your leads arrive and the first WhatsApp message goes out while the buyer is still looking at your listing.
Included in the platform licence. Not a paid add-on.
The short version
WhatsApp lead capture in brief
WhatsApp lead capture through WappBlaster wires each enquiry source straight into a WhatsApp CRM and messaging platform, so the first reply goes out within seconds instead of whenever someone next checks a portal. Connected sources cover IndiaMART and TradeIndia marketplace leads, Facebook Lead Ads, website forms built in Typeform, Google Forms or Contact Form 7, Zoho CRM, and a generic webhook for anything else able to post to a URL. The distinctive part is offline capture: business cards, call history and phone contact books also become contacts, so trade-show and walk-in leads join the same follow-up. Setup takes 4 steps: connect the sources you really use, map enquiry fields to super fields so leads can be segmented later, write an approved instant reply, then route each lead to a bot or a person. Because contacts are not priced one by one, a busy enquiry month leaves the licence fee unchanged. Leads without WhatsApp consent should get a call or email first.
Lead sources such as marketplaces, ad forms and website forms are connected so every new enquiry becomes a contact and gets an instant WhatsApp reply.
WappBlaster pulls enquiries from IndiaMART and TradeIndia, from Facebook Lead Ads, from Google Forms, Typeform and Contact Form 7, from Zoho CRM, and from a generic webhook.
IndiaMART buyers who message several suppliers hear from you first.
Lead Ads replies go out in seconds, not at the next CSV export.
Exhibition business cards go straight into the pipeline.
Contacts are created without anyone copying details by hand.
Lead source integrations pull enquiries from external platforms into the CRM automatically and can trigger an immediate WhatsApp reply. WappBlaster connects IndiaMART, TradeIndia, Facebook Lead Ads, Google Forms, Typeform, Contact Form 7, Zoho CRM, call history, contact books, business card capture and generic webhooks, creating the contact and starting the workflow without anyone re-typing details.
Trusted by 3,500+ businesses
Some of the businesses using WappBlaster products every day
Capabilities
Everything here is documented and shipping today, not on a roadmap.
IndiaMART and TradeIndia enquiries create a contact and can trigger a WhatsApp reply within seconds of the buyer enquiring.
Lead form submissions flow straight in, so paid leads get answered while the ad is still in mind.
Google Forms, Typeform and Contact Form 7 submissions become contacts and conversations.
Sync with an existing CRM rather than replacing it.
Call history connect, contact book import and business card lead capture bring offline leads into the same pipeline.
Anything that can post JSON can create a lead, which covers custom sites and internal systems.
How it works
Usually one marketplace, one ad platform and one form.
So the enquiry text and product interest land somewhere segmentable.
An approved template that acknowledges and asks one qualifying question.
Bot qualifies, human closes.
Where it earns its keep
IndiaMART sellers
First-responder advantage on enquiries that go to several suppliers at once.
Paid social advertisers
Lead Ads answered in seconds rather than at the next CSV export.
Website enquiries
Contact Form 7 and Google Forms into the same inbox.
Exhibition and event leads
Business card capture straight into the pipeline.
Inbound call follow-up
Call history triggers a WhatsApp message after the call.
Existing CRM users
Zoho sync so WhatsApp adds a channel rather than a silo.
Ships in these products
Marketplace and website leads come together through the TradeIndia connection, the IndiaMART response-time study and a chat widget with a pre-chat form.
| Feature | Trigger | Message sent |
|---|---|---|
| IndiaMART enquiry | Marketplace lead arrives | Acknowledgement with one qualifying question |
| Facebook Lead Ad submitted | Lead form completes | Instant reply while the ad is fresh |
| Contact Form 7 entry | Website form posts | Welcome message routed to a person or bot |
| Business card scanned | Offline capture at an event | Approved follow-up template |
Straight answers about WhatsApp lead capture.
Within seconds. The lead source creates the contact and an automation sends the first templated message immediately, which matters most on marketplaces where the same enquiry goes to several suppliers.
Link to this answerLeads flow from IndiaMART into the CRM and trigger WhatsApp messaging. It is a lead ingestion integration rather than a two-way sync of your IndiaMART catalogue.
Link to this answerUse the webhook lead source. Anything that can post data to a URL can create contacts and start workflows, and Zapier, Make, Pabbly Connect and n8n cover most of the rest.
Link to this answerLead sources connect under the platform licence, and because contacts are not priced one by one, a busy month of enquiries does not raise the fee. The instant reply templates carry Meta's message charge at cost.
Link to this answerYes. IndiaMART and TradeIndia enquiries create contacts automatically and can trigger a WhatsApp reply within seconds, which helps when the same buyer has contacted several suppliers.
Link to this answerYes. Lead form submissions flow in as they happen and an automation can message the lead while the ad is still fresh, rather than waiting for the next CSV export.
Link to this answerConnect the sources you really use, often one marketplace, one ad platform and one form, map their fields to super fields, and write one instant reply that thanks the lead and asks a single qualifying question.
Link to this answerYes. Business card lead capture turns cards collected at events into contacts in the same pipeline, ready for an approved follow-up template.
Link to this answerYes. Entries from Google Forms, Typeform or Contact Form 7 each turn into a contact with an open conversation, which can then be routed to a person or a bot.
Link to this answerOften both: the bot qualifies the lead with a question or two, then a person takes over to close. The routing step decides which leads go where.
Link to this answerStill not answered?
Ask a real person. We reply on WhatsApp, usually within the hour.
Engagement and retention
Related features
Same licence, same login. These work together out of the box.
A short call on your real list and your real templates. No card, no sandbox.