Five jobs WhatsApp does well
Four jobs WhatsApp does better than SMS or email in Jaipur
Not every message belongs on WhatsApp. These four usually do.
1 Selling things that need to be seen
Jewellery, printed fabric, a hotel room with a courtyard view. Photos and short videos inside the message do the selling that a text-only SMS simply cannot.
2 Answering the first question fast
An ad or a site button can open a chat directly, and a bot can reply with prices or availability at once, even after the showroom shutters are down.
3 Reaching buyers abroad
A buyer in another country gets the catalogue, the price and a reply button in one chat, and can answer as easily as a customer two streets away would.
4 Staying in touch after the sale
Dispatch notices, check-in details, care instructions for printed fabric, a review request after a stay. All of it lands in the chat where the first enquiry happened.