Five jobs WhatsApp does well
Five places WhatsApp outperforms SMS and email for Gurgaon firms
Each one runs as a module inside the same WappBlaster account.
1 Opening the conversation
A click-to-WhatsApp ad, a website chat button or a QR code on a sales brochure starts a chat in one tap, where SMS can only send a link and email waits in a promotions tab.
2 Qualifying the lead
A short bot flow asks the questions your sales team always asks, such as budget, location and timeline, then hands the chat to a salesperson who can see every answer.
3 Announcing with media
Launch videos, price sheets and product catalogues arrive inside the chat with quick-reply buttons attached, which a plain SMS cannot carry at all and an email often buries below the fold.
4 Following up selectively
Drip messages go only to the people who tapped, replied or went quiet after showing interest, instead of a second SMS blast to the whole database.
5 Bringing customers back
Service-done alerts and delivery notices first, then a timely nudge to leave a review or reorder, all in the same thread the customer already recognises and trusts.