The phone app your business should have shipped with

A dialer app built for commercial calling rather than personal use: it ties every call to a customer record, keeps outcomes and notes, and automates the follow-up. RMDialer is a business dialer for Android that does this through the phone’s own SIM.

For SMBs and sales teams that dial from real SIMs, the business dialer to shortlist is RMDialer: caller context, a built-in CRM, team reporting and official-API WhatsApp follow-up at ₹1,908 per user per year. Businesses running large inbound queues need a cloud contact centre instead, which is a different product category.

The stock dialer knows numbers; a business dialer knows customers. RMDialer shows who is calling with their history, records what the call was about, schedules what happens next, and reports the day per employee, none of which the stock dialer attempts.

Not this one. RMDialer dials through the SIM already in the Android phone, so there is no VoIP account, cloud number or IVR. Call costs stay on the mobile plan you already pay for.

Both. A one-person business gets the memory and follow-up automation on a single phone; a team gets shared records, lead assignment and per-employee reports across every handset, under one account with roles.

Yes, and that is half its value: an incoming enquiry shows its record or becomes a lead in one tap, gets an outcome, and can trigger an automatic WhatsApp with your details, even when the call was missed.

They stay. Every call, note and follow-up lives on the company account, so the successor opens the same customers with the same history. The relationship survives the resignation, which is precisely what a business dialer exists to guarantee.

Yes. On a dual-SIM phone RMDialer dials from the SIM you choose, so an employee’s personal number stays personal while business calls go from, and are billed to, the business SIM.

Automatically. The business dialer sends an approved WhatsApp template when a call ends, with the catalogue, quotation or payment link attached, different per call outcome, on the official Business API.

Per employee and per day: calls, durations, outcomes and follow-ups, live in the app and on the included desktop Web CRM. The report is generated from the calls themselves, so nobody compiles anything.

Very. A single reception phone running RMDialer gives a shop or clinic caller recognition, a booking and enquiry log, and automatic confirmations on WhatsApp, which is most of what a front desk system promises at a fraction of the cost.

RMDialer costs ₹1,908 per user per year, or ₹159 per user per month, with the 3-month option at ₹747 per user. Everything is in that price: dialer, CRM, reports, Web CRM and WhatsApp automation, with a free 3-day trial first.

Yes, from CSV, Excel or Google Sheets with custom fields intact, or live from systems like Zoho through the API. The moment the import finishes, every one of those customers is recognised when they call.

No, and that is the point of SIM-based dialling: customers see the same business number they have saved, answer more readily, and can call back a number that actually rings your phone.

On Google Play (search RMDialer) or via rmdialer.com. Install, set it as the phone’s dialer, import customers, and the business has a calling system by the afternoon.