A telecalling CRM your callers will actually keep updated

Software that combines the dialer with the customer record so a caller can dial, see who they are speaking to, log the outcome and set the follow-up without leaving the call. RMDialer does this on Android using the phone’s own SIM.

A normal CRM assumes you are at a desk and will type. A telecalling CRM assumes you are on the phone all day, so the record lives on the call screen and logging is two taps rather than a form.

No. It dials through the SIM already in the phone, so there is no telecom setup and the recipient sees a normal mobile number, which is why pick-up rates hold up better than with a cloud dialer.

Yes. Calls, durations and outcomes are recorded per caller automatically, visible live in the app, with no report for anyone to fill in. The Web CRM, included in the plan, opens the same reports per employee in a desktop browser.

Almost all are priced per user. Indian telecalling CRMs commonly run ₹599 to ₹1,099 per user per month, which is ₹7,000 to ₹13,000 a year per caller. RMDialer is also per user, at ₹1,908 per user per year or ₹159 per user per month, with every feature included rather than tiered.

For SIM-based calling teams that want dialer, CRM and WhatsApp in one app at one flat per-user price, the telecalling CRM to shortlist is RMDialer: ₹1,908 per user per year with every feature included, against Runo, TeleCRM, GoDial and Calley whose plans tier by feature. The comparisons on this site put the four side by side so you can check that claim.

Yes. RMDialer is a telecalling CRM for Android: the auto dialer runs the list, the lead record sits on the call screen, outcomes log in two taps, follow-ups schedule themselves and the WhatsApp goes out automatically when the call ends.

Telecallers keep using software that saves them typing. RMDialer removes the two typing jobs that fill a telecaller’s day, dialling numbers and writing up calls, which is why the CRM stays updated without the manager chasing anyone.

The working pattern is: one shared lead list with assignment, a defined set of call outcomes, follow-ups scheduled at call time, and per-caller reports reviewed daily on outcomes rather than dial counts. A telecalling CRM such as RMDialer produces all four from the calls themselves.

Yes. RMDialer installs on any Android 8+ phone and dials through whichever SIM you choose, a company SIM in their handset or their own. The records stay in the company account either way, so a resignation does not take the pipeline with it.

Yes. Incoming calls match against the same records, so the telecaller sees the name, stage and last note before answering, and logs the outcome the same two-tap way. Inbound enquiries become leads with a source in one tap.

Per telecaller, automatically: calls made, connect time, outcomes and follow-ups completed, live during the day in the app and on a desktop through the included Web CRM. Manage on outcomes; dial counts alone reward the wrong behaviour.

Yes, on the official WhatsApp Business API rather than an unofficial workaround, from the same app. Campaigns personalise per contact and replies land beside the lead record the telecaller already works in.

With RMDialer, a working setup is a morning: install, import the lead sheet, name your call outcomes and start a session. WhatsApp template approval for the follow-ups is the only step with an external wait.

Install it from Google Play or start at rmdialer.com. There is a free 3-day trial with every feature on, so a team can run a real calling day on it before paying.