The phone rings and you already know who it is

A public caller ID app tells you what strangers have labelled a number. This matches the number against your own customer records, so it shows your name for them, their lead stage, what they bought and your last note. One identifies unknown numbers; the other briefs you on known ones.

Yes. Context appears on incoming and outgoing calls alike, which matters most when auto-dialling a list you did not personally build.

Yes. Custom fields, your own lead statuses, lead sources and product or package records, so the call screen shows what your business actually sells on.

It is backed up to encrypted cloud storage with selective restore, so the customer list belongs to the business rather than to a handset.

Both in one. RMDialer is a business caller ID app whose identification comes from its own built-in lead CRM: the name on the call screen is your lead record, and the same screen updates that record after the call. Neither half needs a second app.

Import your customers once, from CSV, Excel, Google Sheets or an existing CRM through the API, and RMDialer matches every incoming and outgoing call against those records. No per-contact saving into the phonebook is needed.

An unknown number rings as an unknown number, and one tap turns it into a lead with a source and status while the call is still on. The point is briefing you on known customers, not labelling strangers.

Yes. Everyone signs into the same RMDialer account with their own login and role, so whichever team member answers sees the same name, status and notes, and updates flow back to everyone.

Client records carry products, payments and renewal dates alongside lead fields, so a renewals call opens with the amount and due date already visible, and reminders fire on the date without anyone maintaining a separate sheet.

Yes. Lead sources are a first-class field, so three months in you can compare how leads from Facebook, IndiaMART, referrals or walk-ins actually converted, per source, instead of guessing which channel earns its budget.

The caller ID and lead CRM are part of the single RMDialer plan at ₹1,908 per user per year (₹159 a month), together with the auto dialer, team reports, desktop Web CRM and auto WhatsApp after calls. There is no separate CRM licence.

Yes. The Web CRM included in the plan opens the same leads, clients and follow-ups in a desktop browser, in two-way sync with the app, so an office person can update records while the field team calls.

When you log a call you set the next follow-up date in the same two taps. RMDialer surfaces the day’s due follow-ups as a list you can auto-dial straight through, which is how leads stop falling into the gap between intention and calendar.

Yes, both, plus CSV and the API for a live connection to whatever system generates your leads. Columns map to fields, including your custom ones, at import.

Entirely. Plenty of customers use RMDialer as a mobile CRM for calling first, with caller ID, lead statuses and follow-ups, and only later turn on auto-dial sessions when a campaign list shows up. The features are one app, used in whatever order the work demands.