A CRM with the dialer built in, not bolted on
Most CRMs add click-to-call and declare themselves a dialer. The caller still ends up in two apps, and whichever one is slower gets skipped. Here the dialer is the interface and the CRM is behind it.
Visit rmdialer.com Get it on Google Play
Included in the platform licence. Not a paid add-on.
What is a CRM with a dialer?
A CRM with a dialer lets a salesperson call directly from the customer record instead of switching between a phone app and a CRM. RMDialer inverts the usual arrangement: it replaces the Android phone dialer, so the CRM record appears on the call screen itself. Calls place through the phone’s own SIM, the outcome is logged in two taps, and the WhatsApp follow-up sends automatically on the official Business API.
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Some of the businesses using WappBlaster products every day
Capabilities
What you get
Everything here is documented and shipping today, not on a roadmap.
Click-to-call is not the same thing
The record lives on the call screen.
Fields that match your business
Not a fixed schema you work around.
Beyond leads, into clients
What they bought and what they owe.
A lost-leads list worth keeping
Losses recorded with a reason.
Import and export freely
Your data stays yours.
WhatsApp inside the record
The conversation sits with the customer.
How it works
Setting it up
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Import contacts
With custom fields intact, not flattened to name and number.
- 2
Define your pipeline
The stages your team names out loud.
- 3
Make it the dialer
So the record reaches the call.
- 4
Work from the call screen
Dial, log, follow up, next.
Where it earns its keep
Common uses
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Small sales teams
Too small for Salesforce, too busy for spreadsheets.
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Field and outside sales
CRM access without opening a laptop.
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Repeat-purchase businesses
Last order visible before the call.
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Subscription and renewals
Renewal dates driving the call list.
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Dealer and distributor networks
Territory and tier as fields.
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Founders selling directly
One app rather than a stack.
Ships in these products
Already using something else?
Reviews
What customers say about CRM with dialer
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“I demoed five CRMs with dialers and RMDialer was the only one where the dialer felt native rather than bolted on. My calls log themselves; my old CRM just reminded me that they did not.”
Nikhil Saxena
Founder, HR software startup, Gurugram
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“We manage 300 retainer clients in the RMDialer CRM. The renewal reminders and the payment history on the call screen ended the March scramble.”
Rekha Iyer
Partner, chartered accountancy firm, Thane
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“The CRM dialer keeps our dealer tiers and credit terms as fields, so whoever calls quotes the right price. RMDialer replaced a CRM costing four times as much per seat.”
Gaurav Mishra
Sales lead, machine tools trader, Rajkot
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“Counsellors update RMDialer because it happens during the call, not after. Our pipeline reviews finally discuss real numbers.”
Fatima Khan
Director, immigration consultancy, Hyderabad
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“One app on my phone runs the whole business now: RMDialer dials, remembers every customer, and sends the quotation on WhatsApp before I have parked the bike.”
Sanjay Rathi
Owner, pump dealership, Ahmednagar
Frequently asked questions
Straight answers about CRM with dialer.
What is a CRM with a dialer?
A CRM that can place calls directly from the customer record. The stronger version, and what RMDialer does, replaces the phone dialer itself so the record appears on the call screen rather than in a separate app.
Link to this answerIs click-to-call the same as a dialer CRM?
No. Click-to-call starts a call from the CRM but leaves you in two apps. A dialer CRM puts the record on the call screen, which is what makes logging fast enough to actually happen.
Link to this answerCan I keep using my existing CRM?
Yes. Contacts import from CSV, Excel, Google Sheets or an API, and lead sources such as Zoho CRM can feed in. Many teams run RMDialer for calling and keep the system of record where it is.
Link to this answerDoes it work offline?
Yes. Calls place over the SIM, and notes and status changes queue locally and sync when the connection returns.
Link to this answerWhat does a CRM with dialer cost?
Indian telecalling CRMs commonly run ₹599 to ₹1,099 per user per month on annual billing. RMDialer is priced per user too, at ₹1,908 per user per year, with every feature included instead of split across tiers, and the Web CRM for desktop access built in rather than sold separately.
Link to this answerWhich is the best CRM with a dialer for small business?
For a small Indian team selling by phone, the CRM dialer to shortlist is RMDialer: the dialer is the interface rather than an add-on, the price is one flat ₹1,908 per user per year, and WhatsApp follow-up runs on the official API. Larger inbound operations needing IVR queues are better served by cloud contact-centre platforms.
Link to this answerIs RMDialer a CRM dialer?
Yes. RMDialer is a CRM dialer app for Android: it replaces the phone dialer, puts the lead record on the call screen, dials through your own SIM and logs outcomes in two taps, with the CRM, reports and WhatsApp automation behind the same screen.
Link to this answerDoes the CRM dialer support custom fields and pipelines?
Yes. Fields, lead statuses, sources, products and packages are all definable, so the call screen shows what your business sells on rather than a generic schema. Stage moves happen from the call screen itself.
Link to this answerCan two people work the same customer without clashing?
Yes. Leads have owners, transfers carry the history, and everyone sees the same record under their own login and role. The days of two colleagues quoting two prices to one customer end with a shared record.
Link to this answerHow does the desktop Web CRM fit in?
It is the same account in a browser, included in the plan: leads, clients, payments and per-employee reports on a full screen, synced both ways with the app. Callers live in the app; managers and back-office live in the browser.
Link to this answerDoes the CRM dialer integrate with lead sources?
Yes. IndiaMART, TradeIndia, Facebook Lead Ads, Google Forms, Typeform, Zoho CRM and webhooks can push leads straight in, tagged by source, and an instant WhatsApp reply can fire on arrival.
Link to this answerWhat happens to my data if I stop using it?
Export it. Contacts, fields and records leave as CSV or Excel the same way they came in. A CRM that holds data hostage is a CRM you should not enter.
Link to this answerCan the CRM dialer track payments and renewals?
Yes. Client records carry products, amounts paid and renewal dates, with reminders that fire on the date. For subscription and AMC businesses, the renewals list becomes a call list one tap from the reminder.
Link to this answerIs there a free trial of the RMDialer CRM dialer?
Yes, 3 days with every feature on, from Google Play or rmdialer.com. Import a real list and run a real day on it; a CRM proves itself in use, not in a brochure.
Link to this answerDoes it work for a one-person business?
Yes, and the per-user pricing means one person pays for one user, ₹159 a month. Founders selling directly are one of the heaviest user groups precisely because it is one app instead of a stack.
Link to this answerStill not answered?
Ask a real person. We reply on WhatsApp, usually within the hour.
Calling and dialer
Related features
Same licence, same login. These work together out of the box.
- Lead management with dialer Leads do not die of objections. Read more
- Telecalling CRM Most telecalling CRMs fail on the same step: the caller has to stop, open another app and type what happened. Read more
- Caller ID and lead CRM A number tells you nothing. Read more
- Auto dialer Most "auto dialers" want you to buy a virtual number and route calls over the internet. Read more
- Team calling reports The usual way to find out how many calls were made is to ask at seven in the evening and believe the answer. Read more
- SIM-based auto dialer Most auto dialers want you to buy a virtual number and route calls over the internet. Read more
See CRM with dialer on your own account
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