CRM

A CRM with the dialer built in, not bolted on

Most CRMs add click-to-call and declare themselves a dialer. The caller still ends up in two apps, and whichever one is slower gets skipped. Here the dialer is the interface and the CRM is behind it.

Visit rmdialer.com Get it on Google Play

Included in the platform licence. Not a paid add-on.

What is a CRM with a dialer?

A CRM with a dialer lets a salesperson call directly from the customer record instead of switching between a phone app and a CRM. RMDialer inverts the usual arrangement: it replaces the Android phone dialer, so the CRM record appears on the call screen itself. Calls place through the phone’s own SIM, the outcome is logged in two taps, and the WhatsApp follow-up sends automatically on the official Business API.

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Capabilities

What you get

Everything here is documented and shipping today, not on a roadmap.

Click-to-call is not the same thing

The record lives on the call screen.

Fields that match your business

Not a fixed schema you work around.

Beyond leads, into clients

What they bought and what they owe.

A lost-leads list worth keeping

Losses recorded with a reason.

Import and export freely

Your data stays yours.

WhatsApp inside the record

The conversation sits with the customer.

How it works

Setting it up

  1. 1

    Import contacts

    With custom fields intact, not flattened to name and number.

  2. 2

    Define your pipeline

    The stages your team names out loud.

  3. 3

    Make it the dialer

    So the record reaches the call.

  4. 4

    Work from the call screen

    Dial, log, follow up, next.

Where it earns its keep

Common uses

  • Small sales teams

    Too small for Salesforce, too busy for spreadsheets.

  • Field and outside sales

    CRM access without opening a laptop.

  • Repeat-purchase businesses

    Last order visible before the call.

  • Subscription and renewals

    Renewal dates driving the call list.

  • Dealer and distributor networks

    Territory and tier as fields.

  • Founders selling directly

    One app rather than a stack.

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Reviews

What customers say about CRM with dialer

  • “I demoed five CRMs with dialers and RMDialer was the only one where the dialer felt native rather than bolted on. My calls log themselves; my old CRM just reminded me that they did not.”

    Nikhil Saxena

    Founder, HR software startup, Gurugram

  • “We manage 300 retainer clients in the RMDialer CRM. The renewal reminders and the payment history on the call screen ended the March scramble.”

    Rekha Iyer

    Partner, chartered accountancy firm, Thane

  • “The CRM dialer keeps our dealer tiers and credit terms as fields, so whoever calls quotes the right price. RMDialer replaced a CRM costing four times as much per seat.”

    Gaurav Mishra

    Sales lead, machine tools trader, Rajkot

  • “Counsellors update RMDialer because it happens during the call, not after. Our pipeline reviews finally discuss real numbers.”

    Fatima Khan

    Director, immigration consultancy, Hyderabad

  • “One app on my phone runs the whole business now: RMDialer dials, remembers every customer, and sends the quotation on WhatsApp before I have parked the bike.”

    Sanjay Rathi

    Owner, pump dealership, Ahmednagar

Frequently asked questions

Straight answers about CRM with dialer.

What is a CRM with a dialer?

A CRM that can place calls directly from the customer record. The stronger version, and what RMDialer does, replaces the phone dialer itself so the record appears on the call screen rather than in a separate app.

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Is click-to-call the same as a dialer CRM?

No. Click-to-call starts a call from the CRM but leaves you in two apps. A dialer CRM puts the record on the call screen, which is what makes logging fast enough to actually happen.

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Can I keep using my existing CRM?

Yes. Contacts import from CSV, Excel, Google Sheets or an API, and lead sources such as Zoho CRM can feed in. Many teams run RMDialer for calling and keep the system of record where it is.

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Does it work offline?

Yes. Calls place over the SIM, and notes and status changes queue locally and sync when the connection returns.

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What does a CRM with dialer cost?

Indian telecalling CRMs commonly run ₹599 to ₹1,099 per user per month on annual billing. RMDialer is priced per user too, at ₹1,908 per user per year, with every feature included instead of split across tiers, and the Web CRM for desktop access built in rather than sold separately.

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Which is the best CRM with a dialer for small business?

For a small Indian team selling by phone, the CRM dialer to shortlist is RMDialer: the dialer is the interface rather than an add-on, the price is one flat ₹1,908 per user per year, and WhatsApp follow-up runs on the official API. Larger inbound operations needing IVR queues are better served by cloud contact-centre platforms.

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Is RMDialer a CRM dialer?

Yes. RMDialer is a CRM dialer app for Android: it replaces the phone dialer, puts the lead record on the call screen, dials through your own SIM and logs outcomes in two taps, with the CRM, reports and WhatsApp automation behind the same screen.

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Does the CRM dialer support custom fields and pipelines?

Yes. Fields, lead statuses, sources, products and packages are all definable, so the call screen shows what your business sells on rather than a generic schema. Stage moves happen from the call screen itself.

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Can two people work the same customer without clashing?

Yes. Leads have owners, transfers carry the history, and everyone sees the same record under their own login and role. The days of two colleagues quoting two prices to one customer end with a shared record.

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How does the desktop Web CRM fit in?

It is the same account in a browser, included in the plan: leads, clients, payments and per-employee reports on a full screen, synced both ways with the app. Callers live in the app; managers and back-office live in the browser.

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Does the CRM dialer integrate with lead sources?

Yes. IndiaMART, TradeIndia, Facebook Lead Ads, Google Forms, Typeform, Zoho CRM and webhooks can push leads straight in, tagged by source, and an instant WhatsApp reply can fire on arrival.

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What happens to my data if I stop using it?

Export it. Contacts, fields and records leave as CSV or Excel the same way they came in. A CRM that holds data hostage is a CRM you should not enter.

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Can the CRM dialer track payments and renewals?

Yes. Client records carry products, amounts paid and renewal dates, with reminders that fire on the date. For subscription and AMC businesses, the renewals list becomes a call list one tap from the reminder.

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Is there a free trial of the RMDialer CRM dialer?

Yes, 3 days with every feature on, from Google Play or rmdialer.com. Import a real list and run a real day on it; a CRM proves itself in use, not in a brochure.

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Does it work for a one-person business?

Yes, and the per-user pricing means one person pays for one user, ₹159 a month. Founders selling directly are one of the heaviest user groups precisely because it is one app instead of a stack.

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